NOTE: Effective March 12th, 2020, Geri Fashions will be suspending all returns until the Ministry of Health has determined the current COVID-19 pandemic has passed. This is to ensure the safety of our staff in handling returned items.
When reinstated, our normal return policy below will apply:
Geri Fashions wants you to be completely satisfied with your new clothing and offers a 60-day return or exchange policy on most items.
To be eligible for return, your items must meet the following criteria:
- Items must have been purchased within the last 60 days
- Items must be in unused, unworn and unwashed condition
- Items must have their retail tags still attached
- Items must not be labelled
- Items must be free of offensive scents such as smoke, pet or body odours
Final Sale Items
Please note that the following items are final sale and cannot be returned or exchanged:
- Sale, reduced or discounted items
- Gift Vouchers or Gift Cards
How to Return/Exchange Your Item(s)
Please call us toll-free at 1-800-361-4374 to confirm your return meets the required criteria for return or exchange. Once confirmed, please mail your item to:
Geri Fashions, Attn: Returns
1360 Speers Rd, Unit B
L6L 5V3, Canada
Please include your name, phone number, address and a copy of your invoice / receipt.
We are not responsible for return shipping costs or items lost in the mail and recommend that you purchase parcel tracking on your return shipment. We reserve the right to refuse returns or exchanges at our sole discretion and will contact you by phone regarding any issues with your return.
Returns and exchanges are processed within 3 business days of receipt. Refunds are issued by cheque and sent via mail. Please allow 2 to 4 weeks altogether.