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Shipping & Returns


Returns Policy
PLEASE NOTE: THIS RETURN POLICY IS SUSPENDED WHILE THE 50% OFF SALE IS IN PROGRESS. SALES ARE FINAL, NO RETURNS ACCEPTED UNTIL FURTHER NOTICE.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We offer a flat rate of $12.95 for shipping within Canada.  Our base shipping fee for orders outside of Canada is $12.95, however charges may vary according to location. You will be E-Mailed the final amount-including shipping. Please confirm with a reply to that email so we can process your order.